Logistics & Orders

Europe
↔ Africa

A smooth logistics bridge between the two continents.

Whether you're based in Paris, Abidjan, Dakar or Brussels, we manage the entire logistics chain end to end to guarantee fast, secure and compliant deliveries.

Insured transport · ad valorem24h – 7-day lead timesVAT on margin
TELTOGO Europe-Africa logistics
Departure
Paris CDG
Express lead time
3–5 daysAfrica
Parcel
Sealed · tracked
TrackingIn transit

Our 3 logistics pillars

A bridge not a freight forwarder.

Worldwide delivery

Secure shipping anywhere in the world, with dedicated agents in Europe and Africa.

Secure transport

Tracked parcels with transport insurance included, valued at the real price of the goods.

Tailored support

Clear VAT-on-margin invoicing and compliant customs documents for hassle-free imports.

Regions served

Two continents. One standard.

Indicative lead times for insured express, door-to-door, customs clearance included depending on the agreed incoterm.

Main hub — Europe agent
France & Benelux
24–48hdoor-to-door
Insured express
EU (DE, ES, IT, PT)
48–72hdoor-to-door
Agents in Abidjan · Dakar · Lomé
West Africa
3–5 daysdoor-to-door
Douala · Libreville · Kinshasa
Central Africa
4–6 daysdoor-to-door
Casablanca · Algiers · Tunis
North Africa
3–5 daysdoor-to-door
Nairobi · Addis Ababa · Kigali
East Africa
5–7 daysdoor-to-door
Americas, Asia, Middle East on request
Rest of the world
5–10 daysdoor-to-door

The journey of an order

From the seal
to the signed proof of delivery.

Sealed and photographed TELTOGO packaging
Workshop
Sealed packaging
  1. 01

    Order confirmation

    Order form validated, IMEI reserved, deposit secured.

  2. 02

    Preparation & sealing

    Every batch is packed, sealed and photographed before departure.

  3. 03

    Customs documents

    VAT-on-margin invoice, packing list and certificate of origin issued.

  4. 04

    Carrier pickup

    Handed over to our partner carrier with ad valorem insurance.

  5. 05

    Real-time tracking

    Tracking number and dedicated contact right through to delivery.

  6. 06

    Confirmed receipt

    Signed proof of delivery, IMEI archived, 90-day warranty activated.

Our shipping guarantees

No weak
link.

Sealed parcel

Numbered seal, photo taken before departure, guaranteed integrity.

Ad valorem insurance

Full coverage at the real price of the goods, not a flat rate.

Delivery times honoured

If the stated deadline is missed, transport costs are refunded.

Compliant invoicing

VAT on margin or intra-EU, according to your tax regime.

Multi-incoterms

EXW, FCA, DAP, DDP — adapted to your logistics processes.

Local presence

Quality relays in Europe and Africa to step in whenever needed.

Invoicing & customs

VAT-on-margin invoice
or reverse charge, your choice

Our invoices adapt to your tax regime: VAT on margin for reselling used goods, or reverse charge depending on your structure. Full customs documents provided with every shipment.

  • VAT-on-margin or reverse-charge invoice, your choice
  • Detailed packing list by IMEI
  • EU certificate of origin where applicable
  • Compliant HS code and declared value
  • Customs assistance on arrival if needed
Inspection and order preparation
Customs disputes
< 0.2%
Preparation
24h

One order.
One point of contact.

From pickup to the signed proof of delivery, your order is handled by a single person. Request a tailored logistics quote within 24 hours.

TELTOGO iPhone ready to ship
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